The global spread of COVID-19 is affecting every one of us.
We want to keep our customers and vendors up-to date on our business during this time of uncertainty. Therefore, we are going to be posting regular "Kaufman & Robinson Check-In" updates.
Two weeks ago, Kaufman & Robinson transitioned to a “skeleton crew” production process. We did this to balance the health and safety of our employees with our commitment to our valued customers.
A lot has happened over the past two weeks. Every day, we learn more and more about this virus and the lasting effects it will have – not just on individual lives and health, but on our ever changing economy, as well. As we learn to adjust to this current “normal” in the midst of “shelter in place” orders, we wanted to reach out and remind our partners and customers that we are still here.
Kaufman & Robinson has always worked hard to provide quality products and exceptional customer service for our customers. Our skeleton crew has been working hard to fill orders for companies who have been deemed essential, and to provide support for all of our customers. We have staff on hand answering customer inquiries and questions, and production team members filling orders for spare parts and providing application support.
We have team members monitoring messages and email accounts daily. If you need support or have questions, please know that our technical support crew and sales team will return any calls or emails as soon as they possibly can. Calls can be placed to our mainline (970)-495-0187, or directly to your trusted KRI contact.
In the meantime, we invite you visit our Resources page on our website. We have provided an online library of product information, application processes, and technical notes.
We look forward to continuing to connect with you here on our website with regular "Kaufman & Robinson Check-In" updates, and through all of our social media channels as well. Check back for regular posts, links, and Kaufman & Robinson information.
Stay safe and healthy.